How can we help?

BranV is a curated affiliate fashion platform. We handpick products from trusted retailers and brands, style them on AI-generated avatars, and help you find things worth buying. We don’t manufacture, stock, or sell anything ourselves.

Every product on BranV is sold by the retailer, not by us. Tapping "Buy Now" takes you to that retailer’s own site to complete the purchase under their pricing, payment, and checkout flow.

Yes. When you buy through a link on BranV, we may earn a small commission from the retailer, at no extra cost to you. This is disclosed on every product page.

Some product photography is styled on AI-generated avatars to give you a better sense of fit and styling. These are always labeled "AI-rendered"; actual color, fit, and packaging depend on the retailer’s real product.

Since your purchase happens on the retailer’s website, order tracking is handled entirely by that retailer. Check the confirmation email they sent you, or log into your account on their site.

Returns, exchanges, and refunds are handled by the retailer you purchased from, under their own return policy. BranV never processes payments or fulfills orders, so we can’t initiate a return on your behalf. Contact the retailer directly using the order confirmation they sent you.

Since BranV never processes payments, this would be a matter for the retailer’s own payment provider or customer support. If you’re not sure which retailer to contact, check your bank/card statement for the merchant name.

From the login page, choose "Forgot password" and follow the emailed reset link.

Reach out via the contact options below and we’ll process your account and data deletion request.

Wardrobe is a personal log built from purchases you’ve self-reported after clicking through to a retailer. It’s not verified against the retailer’s actual order records, since we don’t have access to those.

Turn on "Notify on price drop" for any item in your Wishlist and we’ll email you if we detect the retailer has lowered the price.

Yes, manage email and in-app notification types from Account → Notification preferences.